We help individuals access the skills, knowledge, support & networks they need to enter the workforce & advance in their careers. Our programs raise employment & income levels through job training & placement services, career exposure, career advancement, seminars, coaching & long-term retention strategies. 
The League has also formed strong relationship & partnerships with local employers & training providers to offer employment & training opportunities.


The Workforce programs of the Urban League of Kansas have the following impacts on the local workforce and economy.


Encourage participation in workforce activities

  • The PCA program has empowered a large percentage of single mothers to enter the labor force

Increase employment, at least in the short term

  • Across the board, it appears that employment in the healthcare industry tended to increase after contact with the PCA program

Increase earnings

  • Earnings increases were greatest for those lacking substantial work history, and/or the unemployed

Economic Impact

  • Economic impact of $500,000 annually to the city and county

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The Patient Care Assistant (PCA) program at the Urban League of Kansas prepares Certified Nursing Assistant and Home Health Aide candidates for careers in nursing homes, assisted living facilities, and hospitals. Participants receive classroom and laboratory instruction and supervised clinical practice in local long-term care institutions. The program includes content required for state and federal nursing assistant-home health aide guidelines and qualifies participants to take the state certification exam at the end of the program. 


Program Duration:  8 Weeks. Classes are offered fives times a year. Class sessions are scheduled from 9:00 am to 2:00 pm, Monday through Friday, except on clinical and lab days.


Upon completion of the Patient Care Assistant Program the participants will receive 8 hours CEU's as well as certificates in the following areas:

  • Certified Nursing Assistant (CNA)

  • Nutritional Feeding

  • Home Health Aide

  • CPR

  • Job readiness training




  • High School Diploma or GED

  • Completion of Compass Reading Assessment testing

  • Must be at least 18 years of age

  • Must undergo drug testing and criminal background checks

  • Must meet program health requirements that include: being free from communicable diseases and other conditions that would prevent the successful performance of the responsibilities and tasks required in the education and training of a Nurse Assistant. The student must satisfactorily pass a physical examination by a licensed physician or nurse practitioner and have a negative TB test or Chest X-ray.



The Health Occupation Technology program, also referred to as the HOT program, is designed to prepare students for employment in the medical field. This program provides online and instructor-led training in partnership with Pratt (Kansas) Community College as a part of their Associate of General Studies program. Upon successfully passing the state exams, students become Certified Nursing Assistants, Home Health Aides and Medication Aides as certified by the Kansas Department for Aging and Disability Services (KDADS). Certified Nursing Assistants are eligible to perform patient care and home health aide duties and work as medication aides.


Program duration: The HOT program is hybrid, with theory provided both on-line and face-to-face with an instructor. The total program takes approximately 24 weeks to complete and includes 30 hours of clinical experience at a state approved licensed nursing home.


Classes are offered Monday – Friday, 10:00am – 2:00pm. Clinical hours: 7:00am – 2:30pm on specific days.


The HOT program consists of the following courses:


  • Nurse Aide (CNA)  5 cr hrs

  • Home Health Aide (HHA)  2 cr hrs

  • Medication Aide (CMA)  5 cr hrs

  • Intro to Health Occupations Technology  2 cr hrs

  • Terminology for Healthcare Workers   2 cr hrs

  • CPR for healthcare providers   0.5 cr hrs

  • First Aid 1 cr hr

  • Career Planning  2 cr hrs


  • High School Diploma or GED

  • Completion of Compass Reading Assessment testing (score of 70 or better)

  • Must be at least 18 years of age


Other eligibility requirements:

  • Must be eligible for Federal Financial Aid

  • Must clear a complete criminal background check

  • Must be able to pass a drug screen



The Customer Care program prepares individuals with skills needed to provide quality customer service duties. It includes training to address important issues facing customer service providers and customer service managers with a thorough understanding of the customer service industry. This program is in partnership between the Urban League of Kansas and Butler Community College.


Students in this program gain knowledge of communications skills and develop expertise in the proper use of the Internet, e-mail and Microsoft Office software. The Customer Service Representative curriculum teaches students to integrate an organization's service philosophy and strategy into the systems and people-management policies to ensure success in the 21st century business environment. This program offers a guaranteed interview with the largest call centers in Wichita, Kansas, upon completion of training.


The Customer Service Representative program is face-to-face training with an instructor. Total program takes appr. 6 weeks to complete and includes soft skills training.


Classes are offered Monday – Friday from 9:00 am – 2:00 pm.


Graduates of the program are prepared to work as a customer service representative in a variety of businesses and other related occupations including call centers, clerk, teller, and salesperson.


  • Ability to pass a background check.

  • Must be at least 18 years of age.

  • Must have a high school diploma, GED or equivalent.

  • Must be eligible to work in the United States.



  • High School Diploma or

  • Completion of Compass Reading Assessment testing

  • Must be at least 18 years of age

Developing and Engaging Employers

The PCA program training strategies are designed in collaboration with employers representing Long- term care facilities, home health agencies, hospitals and assisted living. While the PCA program is designed to provide participants with comprehensive short term training that introduces them to the healthcare industry, the goal is to help them gain and retain employment, while at the same time advancing the economic career ladder within the healthcare field.  Employer participation is critical to the success of the program. 


Employers actively participate in orientation for new students and support the program by providing needed resources in terms of group discussion and seminars during our soft skills training in:

  • Time Management
  • Motivation
  • Goal Setting
  • Continuing education
  • Communication


Past students who are success stories are invited to speak with students.  Annual job fairs are being conducted in partnership with end users. We are in the process of setting up a Task Force consisting of representatives from the healthcare industry to advice KQC staff on development and operations of the program.

Employers who are seeking Nurse Aides and Home Health Aides are encouraged to contact the Urban League of Kansas Workforce program.


Your Feedback is Welcome!


Our program offerings are based on interest.

We invite you to submit feedback for additional programs you'd like to see us develop.



ULK 2.0



Urban League of Kansas

2418 E Ninth St. | Wichita, KS 67214


Monday - Friday: 9 am - 4 pm

Saturday - Sunday: Closed

Mission: The Urban League of Kansas serves as a catalyst to change lives and strengthen our urban community. 

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